FAQs

HOW LONG DOES IT TAKE MY ORDER TO SHIP?

  • ALL CUSTOM ORDERS WILL BE SHIPPED OUT IN 14-21 BUSINESS DAYS OF YOUR ORDER BEING PLACED.

  • STEP 1: ORDER PROCESSING

    • TAKES UP TO 3 BUSINESS DAYS TO HELP REDUCE FRAUD. ONCE YOUR PAYMENT IS CLEARED WE BEGIN DESIGN.

  • STEP 2: CUSTOM ORDER DESIGN

    • THE DESIGN + MOLD + PLATING PROCESS TAKES 7-10 BUSINESS DAYS. ​

  • STEP 3: FINISHING TOUCHES 

    • WE ARE PERFECTIONIST SO WE CAREFULLY REVIEW FOR SHIPPING APPROVAL.

  • WE SHIP OUR ORDERS THROUGH USPS TO THE SHIPPING ADDRESS PROVIDED ON THE ORDER.

  • ALL READY-TO-SHIP ORDERS SHIP OUT AFTER ORDER PROCESSING.

NO REFUNDS!

THERE ARE NO REFUNDS ON CUSTOM AND PERSONALIZED ORDERS!

IF WE MADE A MISTAKE ON YOUR ORDER (PLEASE FORGIVE US, WE ARE HUMAN)

PLEASE NOTIFY US WITHIN 48 HOURS OF RECEIVING YOUR ORDER. WE WILL PROVIDE A SHIPPING LABEL FOR YOU  TO SEND THAT ITEM BACK TO US....

WE WILL REPLACE IT!

DOES GAWD+GRAVITY SHIP OUTSIDE THE USA?

YES!

WE SHIP TO MOST COUNTRIES.

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